Q: Are your psychiatric services covered by my insurance plan?
A: We are not members of any HMO/ PPO insurance plan. Many insurance policies provide what are called “out-of-network” benefits which allow you to be reimbursed directly for our services to varying degrees.
The patient is free to file for these benefits if desired and appropriate documentation will be given to you to facilitate this process. We have an experienced assistant who will help you with this process. If you have insurance, please contact your insurance company directly to see if these benefits are part of your plan. Please contact us directly to discuss rates.
Q: What if my insurance provider says you need to search for an “in-network-provider”?
A: Some patients have successfully appealed an “out-of-network” designation with their insurance carrier by noting the lack of board-certified Child & Adolescent Psychiatrists/ Addiction Psychiatrists covered “in-network.” A successful appeal on these grounds generally frees the patient to see any suitably credentialed psychiatrist in town at the “in-network” reimbursement rate.
Q: How soon can I make an initial appointment?
A: We are dedicated to offering an appointment time as soon as possible – often as soon as a day or two of your call.
Q: What are your hours?
A: We have office hours daily Monday-Friday 8:30am until 5pm, and Thursdays until 6pm.
Q: Where are you located?
A: Our office is located in Frontenac, Mo. at 745 Old Frontenac Square, Suite 201, at the corner of Lindbergh Blvd and German Blvd/Conway Rd. The suite is in a quiet office building, offering privacy and anonymity.
Q: Why don’t you accept insurance?
A: This was a hard decision to make as we understand that this could be difficult for some patients. However, there are many benefits of this arrangement, including more specialized attention and time spent with patients. Another is that treatment decisions are made once again by the physician and patient – not by insurance companies or managed care organizations. Also, the physician is able to focus on direct patient care, the most rewarding part of the profession.
Additionally, we do not have any annual membership fees as other typical “concierge” or “boutique” medical practices require.
Q: What are your rates?
A: Please contact us for our individual rates regarding the initial diagnostic psychiatric evaluation, medication management follow up visits, Suboxone treatment, psychotherapy and group therapy.
Q: What types of payment do you accept?
A: Payment in full is due at the time of your visit. Acceptable forms of payment include cash, check, MasterCard, Visa, or Discover.
Q: Why do you charge for missed sessions?
A: Since we only schedule one person per appointment time, that time slot is reserved for you once an appointment is made. Not paying for the reserved time results in a loss to our value – largely due to the limited amount of time in a day. The investment in keeping appointments is not only financial, but also directly translates into achieving goals for our patients.
Q: What can I expect during my first appointment?
A: We are interested in getting to know each patient individually and within the family setting when appropriate, so that we can understand their concerns and how these problems are currently affecting their lives. Appointments for children and teens are typically 90 minutes, and for adults, typically 60 minutes. Once this process is complete, we will design a treatment plan and engage in addressing the problem.
Q: How long does treatment take?
A: The length of treatment is highly variable. It depends upon the nature of the presenting issues and the patient's goals for treatment.
Q: Is there a difference between a psychologist and a psychiatrist?
A: Yes. The main difference between a psychiatrist and a psychologist is that a psychiatrist is a medical doctor who is allowed to prescribe medication. Psychiatrists must complete four years of Medical School and then four to six more years of specialized residency and fellowship training, after which they are licensed by the state to practice medicine.
Both psychiatrists and psychologists treat people with a wide variety of mental health issues ranging from mild to debilitating. However, psychologists conduct psychotherapy and not medication prescribing.